Frequently asked questions

Find answers to the questions riders ask about planning a commute or a weekend ride.

Why does the wind look different on the way home?

Velo Vane compares forecast wind direction with your direction of travel. An outbound headwind can become a tailwind on the return, and a bend in the route can change your exposure again. Check the time on each leg because wind can change during the day.

How do I choose a departure time for a leisure ride?

On leisure days, compare the suggested ride window with nearby times. Look at rain and wind together, then pick a departure that fits your schedule. Check the forecast again before you leave.

What does the Sweat Index tell me?

It estimates how warm the ride may feel using conditions such as temperature, humidity and wind. Use it alongside the clothing guidance and your own experience when choosing layers.

Can I save more than one destination?

Yes. You can save destinations such as work, the station or a café on every tier. Saved leisure routes have a separate limit of five on Free and 25 with Supporter.

Can I import a route I already ride?

Yes. Choose the route import option and select a GPX, FIT or TCX file from your device. Imports are available on every tier and count towards the saved leisure route limit.

Can I use the app without sharing my current position?

Yes. Search for your start and destination manually. The app still sends the coordinates of your chosen places to the services that calculate the forecast and route.

What happens to my original Pro purchase?

If you bought the lifetime Pro unlock, you keep access to Supporter features. If you change devices, sign in to the same store account and select Restore Purchases on the upgrade screen.

Have a different question? Contact support.